Privacy Policy

At Inter-Africa Insurance, we respect your right to privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal information in line with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We may collect and process the following personal information when you interact with us:
Full name, ID number, and contact details
Company information (where applicable)
Insurance and risk-related information (e.g., vehicles, assets, claims history)
Financial information necessary for premium calculations and billing
Any other information required to provide you with insurance solutions

2. How We Use Your Information

Your personal information is collected for legitimate business purposes, including:
Providing you with insurance products, advice, and services
Processing quotations, policies, and claims
Managing our client relationship with you
Fulfilling legal and regulatory requirements
Communicating updates, changes, or important notices related to your cover

3. Sharing of Information

We will not sell or rent your personal information. However, we may share your information with:
Insurance underwriters and service providers for policy administration
Regulatory authorities where required by law
Trusted third parties who assist us in providing services (subject to confidentiality agreements)

4. Data Security

We take reasonable technical and organisational measures to secure your personal information against loss, misuse, unauthorised access, or disclosure.

5. Your Rights

In terms of POPIA, you have the right to:
Access the personal information we hold about you
Request correction or deletion of your information where appropriate
Object to the processing of your personal data under certain circumstances
Withdraw consent for direct marketing at any time

6. Data Retention

We will only keep your personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

7. Cookies and Website Use

Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may impact functionality.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights under POPIA, please contact us:
Inter-Africa Insurance
Email: admin@inter-africa.co.za
Phone: +27 11 683 2452

When you partner with us, you get more than cover. You gain a team that is truly in it with you.

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